Support

How can we help?

A person answers every message. Email hello@notmonday.app and you'll usually hear back within two working days.

Writing about the app? Include your iOS version and the app version from Settings in the app. We can't look you up by name or email: the app has no account, so those details are how we find what went wrong.

Subscription

What does Not Monday Pro include, and what does it cost?

Pro unlocks the 30-Day Start Program, up to three promises at once, a reminder and check-in every day, and your patterns and full history. Both plans start with a 7-day free trial: US$7.99 a month or US$39.99 a year. The price you see in the app comes from the App Store and may vary by country.

How does the free trial work?

You get full access for 7 days. On day 5 the app sends a reminder that the trial is ending. If you don't cancel at least 24 hours before the trial ends, Apple charges the plan you chose and the subscription renews automatically until you cancel.

How do I cancel?

Subscriptions are managed by Apple, not by us, so cancelling takes a minute and never needs an email:

Open Settings on your iPhone, tap your name, then Subscriptions.
Tap Not Monday, then Cancel Subscription.

You can also open the app's Settings (the gear on Home) and tap Manage subscription, which takes you to the same Apple screen. You keep Pro until the end of the period you've paid for.

How do I restore a purchase on a new iPhone?

Sign in with the same Apple Account you bought it with, open the app's Settings and tap Restore Purchases. The same link is on the paywall. Family Sharing is not available for this subscription.

Can I get a refund?

Apple handles payments and refunds for App Store purchases. Request one at reportaproblem.apple.com. We can't issue refunds ourselves, but email us if something in the app went wrong and we'll help.

Your data

How do I delete my data?

What you write in the app stays on your iPhone. To erase it, open the app's Settings and tap Delete all my data. This removes your promises and history from your phone and can't be undone. Deleting the app does the same.

Our analytics and subscription providers hold usage statistics under a random ID (not your name or email). To have those deleted too, email hello@notmonday.app with your app version and roughly when you installed it. We delete within 30 days.

What do you collect?

The short version: no account, no sign-in, no tracking across other apps. The full list is in the Privacy Policy.

The challenge emails

I signed up but nothing arrived.

Check Spam and Promotions for hello@notmonday.app. Dragging the welcome email to your inbox usually fixes the rest. If there's nothing after an hour, email us from the address you signed up with and we'll check.

How do I unsubscribe?

Use the unsubscribe link at the bottom of any email: one click, no sign-in. If you'd rather, email us and we'll do it for you.

Can I start the challenge again?

Yes. Reply to any challenge email and ask. The signup form won't restart it on its own, so a person does it for you.